If you are unhappy with your purchase or would like to return your items, please send your item(s) back to us with the following Return Policy:
- Items must be sent back within 30 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- Items must be free of stains, makeup, deodorant, or wear.
- Bodysuits, swimwear, and undergarments are non-returnable.
- Beauty products, cosmetics, and accessories are non-returnable.
- All returns are refunded via store credit in the form of a Miss Bella Fashion E-Gift Card.
- Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
- Damaged, defective, or incorrect items must be reported within 2 days of delivery.
- Return packages must include a completed return request form and original packing slip to ensure processing.
Additional notes: Depending on the shipping method and carrier selected, your return package may take several days to reach us. Without proof of receipt and delivery, Miss Bella Fashion will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Miss Bella Fashion E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!
Returned to Sender & Refused Packages
This can happen if 1) an address is invalid or missing information 2) the carrier is unable to deliver your package 3) the order is refused by the customer at the time of delivery. Returned to sender or refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances as all returned shipments are processed by our Returns Department. Instead, please use the E-Gift Card to place a new order using the correct address. Keep in mind that we do not guarantee your items will be in-stock at the time of your reorder.
Note: We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. Miss Bella Fashion does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Reserved Rights Regarding Returns
Miss Bella Fashion reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
- Potential fraudulent or criminal activity.
Please, contact us via email email@example.com, where to return your package. :)
Store credit in the form of a Miss Bella Fashion will be issued for your return item(s) once your package is received and processed at our Center. Please allow up to 5-7 business days for our Returns Department to process your return once delivered. Your E-Gift Card covers the purchase price of each item and tax, if applicable. Miss Bella Fashion does not issue store credit for the original shipping charges.